Lab Workbook Policy

• We highly discourage sharing of the workbook hence the workbooks are mapped to Laptop/Desktop MAC address. If one tries to open the workbook on other desktop or laptop than the registered MAC address; account will get locked and we will not unlock it for any reasons.
• The workbook does not have print access; kindly do not request to enable to print access. However you will have perpetual access to the workbook which you have purchased.
• One will be provided with free updates up to 120 days from the date of purchase, post that one need to renew his/her account to access the latest update. However one will continue to have access to their existing workbooks. If you pass the lab within 120 days, you are not eligible for further updates.
• If one wish to renew their subscription/account, you need to renew within 120 days or before the account gets expired. Post 120 days one can renew their account however the renewal will be considered has a new purchase. Hence we encourage one to renew within 120 days of the purchase.
• The renewal cost is 999 USD if one pay within 120 days, if one fail to renew then the cost will be equivalent of a new purchase. (The renewal price can be changed at any time, without informing the client)
• Every workbook is uniquely identified for each user with hidden words. If one shares his/her workbooks with others, and if the system detects the share, the account will be banned and we will not entertain any explanation of any sort.
• For any queries regarding Questions/Solutions, you can contact us on email: [email protected] or skype: chinesedumps Response time to any of the queries is 24 hours.
• We do require CISCO ID and Official email id for security purposes. We do not sell without these details. We do background verification of the details provided, so request to give us the correct CISCO ID and official email id.
• The workbooks are in secured pdc format and delivered via email with in 24 hours after payment is recived.
• License is provided for only one Device. And we don’t give license again if the device crashes or company security policies. Please install license on the device cautiously as the license will not be provided again.
• We do support devices running Windows OS, Mac OS, Android and Mac iOS only
• We do not provide Refund in any circumstances once the product is sold.
• This policy is in effect from 23 November 2016 and in immediate effect for new clients and new renewals. Old clients will continue with the old Policies until the accounts get expired.
• If there is any update, one will receive the update automatically on their registered email id.
• Design Module will be given only 3 days before the CCIE exam
• For any future update you can check our 'updates' page.
• Labs are always published in phases. For e.g. if there is a new lab we publish it as First, Second, Third, ... till Final release.
• Client who have purchased our worbooks and services and wishes to attempt the lab, need to consult our experts before their CCIE Lab.